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Privacy Policy for RiseUp Tuition

Introduction

Welcome to RiseUp Tuition! We are committed to protecting your privacy and ensuring the security of your personal information.  We uphold privacy and safety as key values, which is why we ensure all tutors are enhanced DBS checked. This Privacy Policy outlines how we collect, use, and protect your information when you use our online tutoring services and website. By accessing or using our services, you consent to the practices described in this policy.

  1. Information We Collect:

    • Tutors: When tutors apply to work with RiseUp Tuition, we collect the following information:

      • Name and contact information

      • Educational and professional background

      • Academic records

      • Enhanced DBS check

    •  Students: When students sign up for our tutoring services, we collect the following information:

      • Name and contact information

      • Academic records

      • Target grades and preferences

    • Correspondence: We may record and store correspondence between tutors, students, and RiseUp Tuition for quality assurance, and communication purposes.

    • Analytics: We use analytics tools to collect information about how visitors interact with our website.

  2.  How We Use Your Information:

    • We use the collected information to:

      • Match tutors with suitable students

      • Communicate with tutors, students, and website visitors

      • Provide effective tuition services

      • Improve and personalise the user experience

      • Comply with legal obligations 

  3. Information Sharing

    • We do not sell, trade, or rent your personal information to third parties. We will only share your information with:

      • Tutors and students for the purpose of arranging tutoring sessions

      • Service providers who assist in our operations

      • Legal authorities if required by law

  4. Data Security

    • We implement reasonable security measures to protect your information from unauthorised access, disclosure, alteration, and destruction. 

  5. Your Preferences

    • Access and Update: You can access and update your personal information by logging into your account.

    • Communication Preferences: You can manage your communication preferences by contacting us.

  6. Cookies and Tracking Technologies

    • We may use cookies and similar tracking technologies to enhance your user experience. You can adjust your browser settings to refuse cookies.

  7. Third-Party Links

    • Our website may contain links to third-party websites. We are not responsible for their privacy practices. Please review their privacy policies before providing any personal information.

  8. Changes to this Privacy Policy

    • We reserve the right to update this Privacy Policy. Any changes will be posted on our website with the updated effective date.

  9. Contact Us

    • If you have any questions, concerns, or requests regarding your privacy or this Privacy Policy, please contact us at management@riseuptuition.com.

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